Effective Date: December 12 2024
LanHQ (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.lanhq.ca (the “Site”). Please read this policy carefully. By using the Site, you agree to the practices described in this Privacy Policy.
Information We Collect
- Information You Provide to Us:
- When you register for events, subscribe to our newsletter, or contact us through the Site, we may collect personal information such as your name, email address, phone number, and payment details.
- Information We Collect Automatically:
- We may collect certain information automatically when you visit the Site, including your IP address, browser type, operating system, referral URL, and the pages you view.
- Cookies and Tracking Technologies:
- The Site uses cookies and similar technologies to enhance your experience. These technologies help us understand user behavior, improve our services, and deliver personalized content.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To manage event registrations, process payments, and communicate with you about your participation in events.
- To Improve the Site: To analyze usage patterns and improve the functionality of our website.
- To Send Marketing Communications: To send newsletters, promotional materials, and other communications about our events and services, if you have opted in.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information in the following cases:
- Service Providers: With trusted third-party vendors who assist in operating our Site or providing event-related services.
- Legal Requirements: When required by law or to protect the rights, property, or safety of LanHQ or others.
- Event Partners: With sponsors or partners involved in specific events you register for, but only with your consent.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your data.
Your Rights and Choices
- Access and Update: You may request access to or update your personal information by contacting us at privacy@lanhq.ca.
- Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link in our communications.
- Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of these websites before providing your personal information.
Children’s Privacy and Participation
Our events may be open to minors under the age of 18. However, we do not provide supervision for minors. It is the responsibility of parents or guardians to supervise their children during events. We do not knowingly collect personal information from minors without parental or guardian consent. If we discover that we have inadvertently collected information from a minor without consent, we will delete it promptly. Parents or guardians may contact us at privacy@lanhq.ca to request access to or deletion of their child’s information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@lanhq.ca
Thank you for trusting LanHQ with your information. We are committed to protecting your privacy while delivering exceptional event experiences.
